Jongli App Terms & Conditions — What You Need to Know Before You Play

1 Introduction & Definitions

These Terms & Conditions ("Terms") form a legally binding agreement between Jongli App and all its users. By accessing or using the Jongli App website, mobile application, or any related services, you agree to be bound by these Terms.

In these terms, "Jongli App", "we", and "our" refer to the company operating jongliapp.com. "User", "you", and "your" refer to any individual accessing or using Jongli App's services. "Platform" refers to both the Jongli App website and mobile application.

2 Eligibility & Registration

To create an account on Jongli App, you must meet the following requirements. Jongli App reserves the right to close any account that does not comply with these conditions.

• You must be at least 18 years old.
• Online gaming must be legally permitted in the country or region from which you are accessing the platform.
• You are required to provide accurate and truthful information during registration. Providing false information may result in your account being closed.
• You must be of sound mind and participating in gaming activities of your own free will.
• You must not have previously been banned from Jongli App or have voluntarily self-excluded.

3 Account Management

Each user may only hold one account on Jongli App. Multiple accounts belonging to the same person will be treated as duplicate accounts, and all associated balances and bonuses will be forfeited.

It is your responsibility to keep your login credentials, password, and verification codes completely confidential. Never share this information with anyone. If you suspect unauthorized access to your account, contact Jongli App support immediately.

• A copy of your national ID or passport may be requested for account verification.
• A mobile banking screenshot or bank statement may be required to verify your payment method.
• Transferring, selling, or renting your account to any third party is strictly prohibited.
• If any suspicious activity is detected on an account, Jongli App may temporarily suspend it pending investigation.

4 Payments & Withdrawals

Jongli App currently supports deposits and withdrawals via bKash, Nagad, and Rocket. Payment methods are subject to change — please check the payments page on the platform for the latest information.

• Minimum and maximum deposit limits apply in accordance with our current policies.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• Your account must be fully verified before any withdrawal can be made.
• Deposits and withdrawals must be made using the same payment method.
• If money laundering or fraud is suspected, Jongli App reserves the right to withhold payments and report the matter to the relevant authorities.

5 Bonuses & Promotions

Jongli App regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are detailed on the relevant promotions page. Please read the terms carefully before claiming any bonus.

• Wagering requirements apply to all bonuses. Bonus balances cannot be withdrawn directly.
• Each bonus offer may only be claimed once per user.
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in all bonuses and associated winnings being forfeited.
• Jongli App reserves the right to modify, suspend, or cancel any promotion at any time.
• In any dispute regarding bonuses, the decision of Jongli App shall be considered final.

6 Gaming Rules

All games on Jongli App are conducted fairly and transparently. Our games use certified Random Number Generator (RNG) technology, ensuring every outcome is completely unbiased and never predetermined.

The following behaviors are considered violations of Jongli App's rules and may result in account closure as well as legal action:

• Using software, bots, or automation tools to play games.
• Attempting to manipulate game outcomes.
• Colluding or conspiring with other users to manipulate outcomes.
• Exploiting technical vulnerabilities in the platform to gain an unfair advantage.
• Using abusive or threatening language toward other users or support staff.

7 Responsible Gaming

Jongli App believes gaming should be a source of fun, not addiction. We encourage all users to play responsibly. If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page.

• Jongli App allows you to set deposit limits on your account.
• Through the Self-Exclusion feature, you can deactivate your account for a specified period of time.
• Once a cooling-off period is set, you will not be able to play any games during that time.
• If you notice signs of gaming addiction, we strongly recommend seeking professional help.

8 Privacy & Data Protection

Jongli App takes the protection of your personal data very seriously. We never sell or share your information with third parties without your consent. For full details on how we handle your data, please review our Privacy Policy read.

• Your data is secured with AES-256 encryption.
• Information collected for account verification is used solely for that purpose.
• Your transaction history is stored securely and can be accessed at any time.
• Jongli App operates in compliance with GDPR and all applicable data protection laws.

9 Account Closure & Suspension

Jongli App reserves the right to close or suspend an account without prior notice for any of the following reasons:

• Violation of any provision of these Terms.
• Suspected fraud, deception, or money laundering.
• Creating multiple accounts or misusing bonuses.
• Registering with incorrect or false information.
• Order from a court or regulatory authority.

Users may close their account at any time. It is strongly advised to withdraw any verified balance before closing the account.

10 Terms & Conditions Update

Jongli App reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Our support team is available 24/7 for any questions or concerns regarding these Terms. We believe that clear and transparent terms are the foundation of trust between Jongli App and our users.