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Jongli App Privacy Policy — Our Commitment to Protecting Your Data

Your personal data matters to us. This section clearly explains how Jongli App collects, stores, and protects your information.

Last updated: January 2026

How We Protect Your Privacy

The Core Pillars of Jongli App Data Protection

End-to-End Encryption

All your personal data and transactions on Jongli App are protected by AES-256 encryption. SSL/TLS protocols are used during transmission to ensure no third party can access your information.

Data Sharing Policy

Your personal data is never sold to third parties. Limited information may only be shared with approved partners for legal compliance or operational purposes.

Secure Data Storage

Your data is stored on secure servers with regular backups. Multi-layer firewalls and intrusion detection systems are in place to prevent unauthorized access.

Minimal Data Collection

Jongli App collects only the information needed to provide its services. Collecting unnecessary or excessive personal data goes against our core privacy principles.

Your Consent, Always

Your explicit consent is obtained before any data is collected. You can view, update, or request deletion of your data at any time.

Compliance with International Standards

The Jongli App Privacy Policy is built in compliance with GDPR and international data protection standards, ensuring your data receives the highest level of security.

Table of Contents
  1. Introduction
  2. What Information We Collect
  3. How We Collect Information
  4. How Information Is Used
  5. Data Sharing Policy
  6. Cookies & Tracking
  7. Data Protection Policy
  8. Your Rights
  9. Data Retention Period
  10. Policy Updates

1 Introduction

This Privacy Policy ("Policy") outlines our commitment to the collection, use, and protection of your personal data between Jongli App and all its users. By using the jongliapp.com website or the Jongli App mobile application, you are considered to have agreed to this Privacy Policy.

Jongli App believes that transparency and trust are the foundation of a good relationship. That is why this policy clearly sets out what data we collect, why we collect it, and how it is protected. There is nothing hidden here.

If you have any questions about this Privacy Policy, please contact our support team. We are happy to walk you through everything in plain, simple terms.

2 What Information We Collect

Jongli App only collects data that is genuinely required to deliver its services properly. Collecting anything beyond that is against our policy.

Type of Data Example Purpose of Collection
Identity Information Name, date of birth, national ID Account Verification
Contact Information Mobile number, email address Communication & Security
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, device model, OS Security & Troubleshooting
Usage Data Login time, game history, session logs Service Improvement & Security

3 How We Collect Information

Jongli App collects information through several methods. Your consent and transparency are ensured at every step.

  • Directly from you: Information you provide when registering, completing verification, or contacting support.
  • Automatically: Device and session information is collected through cookies and log files while you use the platform.
  • From third parties: Limited transaction data may be shared during payment gateway verification.

Jongli App will never force you to provide information you are not willing to share. However, withholding certain data may limit access to specific services.

4 How Your Information Is Used

Jongli App uses your information only for specific, defined purposes. We never use your data for anything we have not already made clear to you.

  • Creating, verifying, and managing your account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Providing customer support and technical assistance.
  • Preventing fraud, money laundering, and other illegal activities.
  • Improving platform services and enhancing the user experience.
  • Meeting legal obligations and reporting to regulatory authorities.
  • Informing you about relevant promotions and offers (with your consent).

You can opt out of marketing communications at any time. Simply let our support team know.

5 Data Sharing Policy

Jongli App never sells your personal data. However, limited information may be shared in the specific circumstances outlined below — and in every case, strict confidentiality agreements are in place.

  • Payment partners: Only the information required to verify transactions with bKash, Nagad, and Rocket.
  • Technology service providers: Server hosting and security service providers may only access data under a contractual agreement.
  • Legal Authorities: We may be required by law to share information upon receiving a court order or government directive.
  • Business transfers: In the event of a company merger or acquisition, users will be informed in advance.

All of our third-party partners are held to the same strict data protection standards as Jongli App.

6 Cookies & Tracking

Jongli App uses cookies and similar technologies to ensure the platform functions properly. Cookies are small text files stored in your browser that help improve your overall experience.

  • Essential Cookies: These cannot be disabled as they are essential for maintaining login sessions and security.
  • Functional Cookies: Used to remember your preferences, such as language and settings.
  • Analytics cookies: To understand platform usage — all data is collected anonymously.

You can control or disable most cookies through your browser settings. Keep in mind that disabling essential cookies may affect how certain features of the platform work.

7 Data Protection Policy

Jongli App employs industry-leading technology and processes to keep your data safe. Our security framework is multi-layered and regularly audited by independent third parties.

  • All stored data is protected with AES-256 encryption.
  • Data transmission is secured using SSL/TLS protocols.
  • Two-factor authentication (2FA) is available and active.
  • A real-time fraud detection system is actively in operation.
  • 24/7 monitoring and access control at our data centers.
  • Regular security audits and penetration testing are conducted.

In the event of a data breach, we are obligated to notify affected users within 72 hours and will act promptly to resolve the issue.

8 Your Rights

As a Jongli App user, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

Right of Access

You can view the information we hold about you at any time.

Right to Rectification

You may request that incorrect or outdated information be updated or corrected.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Object to Processing

You may object to the use of your data for marketing or profiling purposes.

Right to Data Portability

You can request a download of your data in a structured, portable format.

Right to Restrict Processing

You may request that we limit the processing of your data while an investigation is ongoing.

9 Data Retention Period

Jongli App does not retain your data longer than necessary. The retention periods for each data type are outlined below.

  • Account Information: For the duration of account activity and as required by law following account closure.
  • Transaction records: Generally up to 5 years, in accordance with financial regulations.
  • Communication logs: Support history is retained for up to 2 years.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.

Once the retention period expires or an account is closed, your personal data is securely and permanently deleted.

10 Policy Updates

Jongli App may update this Privacy Policy from time to time. Users will be notified of any significant changes via email or platform notification before they take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

The date of the latest update is always shown at the top of this page. We recommend visiting this page regularly to stay informed of any changes.

For any questions about this Privacy Policy or your data, please reach out via our support page. We are committed to responding within 24 hours.

Our Security Standards

Jongli App operates in accordance with international security standards.

SSL/TLS Encryption AES-256 Data Protection GDPR Compliant 24/7 Security Monitoring Secure Payment Gateway Two-Factor Authentication

Start gaming in a safe environment

Your data is completely secure with Jongli App. Guided by our Privacy Policy, we earn the trust of millions of users every day. Join now and enjoy gaming with peace of mind.

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